• Question: "How soon will I receive my order?"
  
  A: With our Standard U.S., U.K., and Canadian shipping, most orders ship within 10-14 days, however some orders can take as much as 3 weeks to arrive. Additionally, we can not guarantee shipping times or provide tracking numbers with our "Standard" shipping options. You can however, still track the progress of your order online.
  
  With our "Express" shipping options, you can receive your order in as little as 3 days and also request a tracking number for your order as well as track the progress of your order on our web site.
  
  

• Question: "Can I get a tracking number with my order?"
  
  A: Tracking numbers are currently only provided with our Express Shipping options, however all orders are shipped using "Delivery Confirmation" to let us know you recieved your order.
  
  
  
• Question: "Do you offer a 'Verification Service'?"
  
  A: No, DiplomaXpress.com does NOT offer any type of fake Diploma or Degree Verification Service.
  
  
  
• Question: "Can I pay for my order with my credit card or through PayPal?"
  
  A: We currently accept credit card payments through WesternUnion.com and MoneyGram.com however, we do not accept credit cards or PayPal directly through our website. This is primarily due to the fact that we like to review customer orders before accepting payment for the order as well as for credit card security and privacy reasons. For more information, please Click Here...
  
  
  
• Question: "I want to order from you but I am nervous about using Western Union to pay for my order. Do you offer any other payment options?"
  
  A: We currently only offer Western Union as a payment option.
  
  Of course we would like to accept credit cards or paypal, but it is nearly impossible to find a merchant account provider that will process credit cards for a company selling the types of products and services we offer. The same goes for Paypal as well. Trust me, we have tried.
  
  There are one or two other "novelty diploma" sites that have been able to get away with it because they sell less realistic products, but there aren’t many people that purchase novelty diplomas that are interested in purchasing a less realistic product.
  
  We fully understand your concern, but we do quite a good amount of business with our current payment options and arrangements and do not offer any other payment options at this time. We are sure you will find that Western Union is pretty much the standard payment option for other sites like ours on the internet.
  
  

• Question: "I purchased a diploma from a different 'fake diploma' web site recently and was completely disappointed. If I place an order with DiplomaXpress.com, how do I know the diploma and transcript quality will be any better?"
  
  A: DiplomaXpress.com produces the highest quality replica diplomas and transcripts available anywhere. As a matter of fact we guarantee it. If you are not satisfied with the quality of our replica diplomas or transcripts and can find better quality products anywhere else, we will be more than happy to provide you with a full refund. We will even refund the shipping costs! DiplomaXpress.com has set the standard for producing the highest quality replica and fake diplomas and transcripts. We think the quality of our products is evident in everything from our web site and customer service to our easy online ordering process.
  
  To view samples of our replica diplomas and transcripts, Click Here.
  
  For other information and advice on purchasing "fake diplomas", Click Here.
  
  

• Question: "I have read some good reviews about your company on some websites and some bad reviews on others. How do I know your site is trustworthy? "
  
  A: We have actually noticed quite a few "reviews" recently from supposed "customers" of ours (who we have never heard of nor have done business with) who claim we produce poor quality products and even claim we have ripped them off in one way or another. We have even received emails from customers asking us about this.
  
  Unfortunately there are some not-so-honest fake diploma sites out there that have made it a common practice to post messages on random web forums and message boards posing as customers of more popular, legitimate, and honest sites claiming they have been ripped-off. This is really just an attempt to ruin the good reputations of websites like our own or at the very least, confuse people into not knowing what to think. Many of these not-so-honest sites out there do rip people off and DO have people that post legitimate warning messages to other customers about their services. The not-so-honest sites seem to have decided that since they really can't control what people say about their own sites online that they will post even WORSE comments about their competitors to ensure that they still look like the most trustworthy site to consumers. This actually seems to be a growing problem with many of the top novelty diploma sites online and there are a number of websites that have decided to put a statement on their website informing customers of the problem.
  
  We actually seem to have attracted the attention of one particular competitor/site owner who seems bent on convincing everyone that DiplomaXpress is a "scam" and that we are a "rip-off". This person seems to like to post negative comments all over the internet every few months or so in waves for whatever reason. We know exactly who is doing this, but we won't name any names because every time we do it just seems to antagonize this person into posting a new wave a hate-filled comments about our web site. It doesn't take too much investigation to figure out who is behind it though seeing as most of these negative comments include a link to this person's own fake diploma sites or fake diploma "review" sites.
  
  There really isn't too much we or anyone else can do to stop these people from posting whatever they want on the internet. Many of the supposed "customer reviews" about our own site that we have seen have been posted on random, anonymous, un-monitored message forums that are hosted in other countries and have nothing to do with novelty diploma sites. All we can do at this point is to inform our customers of the problem and continue to do business in an honest fashion. We guarantee that if you purchase from us and can find a more realistic novelty diploma or transcript anywhere else we will issue you a full refund!
  
  
  

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